Throughout a project, the Excite team will ask the questions, that when answered correctly, produce world-class web solutions. We make it our responsibility to find the right answers. Our process is built around stages. Understanding the questions we ask ourselves during these stages helps clients understand how we work.

Communications strategy

SCOPE

  • Who are the client's competitors?
  • Who does the client want to communicate to?
  • Do they have brand guidelines?
  • What technology should we use?
  • How can we use the budget effectively?
  • When is the right time to launch?
  • Who are the key stakeholders?

Interface design

CREATE

  • What are the main brand attributes?
  • What does the content say?
  • How clear are the messages?
  • How does the content navigate?
  • Is it text, a picture or a piece of film?
  • What are the technical considerations?

Launch

DELIVER

  • Has the site passed quality assurance?
  • Has the site been signed off?
  • Is the site on time?
  • Is the site on budget?
  • Is the client happy?

Programming

DEVELOP

  • How long do we have?
  • Who is my main technical contact on the clients side?
  • What level of accessibility do we need to achieve?
  • Does the client have a content management system?
  • Who is hosting the site?